yesb33's Privacy Policy

Introduction and Applicability

yesb33 ("we", "our", or "platform") operates a safe and entertaining online gaming environment for players in Bangladesh. This privacy policy ("policy") explains how we collect, process, store, and protect the personal information of users through our website yesb33.lat.

By registering on or continuing to use our platform, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy applies to all registered members of yesb33, guest users, and any person who interacts with our platform in any way. Our services are intended for individuals aged 21 and above only.

What Information We Collect

yesb33 collects only the information necessary to provide our services, verify user identity, and meet legal obligations.

a. Identity Information

• Full name (in Bengali and English)
• Date of birth (for age verification)
• National ID number or passport number
• Residential address

b. Contact Information

• Active mobile number (linked to bKash, Nagad, or Rocket account)
• Email address

c. Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay numbers)
• Transaction history (records of deposits and withdrawals)
• Wallet balance and bonus usage information

d. Technical Information

• IP address and device identifiers
• Browser type and operating system
• Session duration and login records
• Gaming activity logs

How We Collect Information

We collect information through various methods, always following the principles of transparency and user consent.

Direct Collection

During the registration process, you provide your name, mobile number, and date of birth when creating an account. During transactions, your payment information is collected when processing deposits or withdrawals. For support interactions, conversation records are kept when you contact us via live chat or email.

Automatic Collection

While you use the platform, our systems automatically collect technical information such as IP address, device details, cookies, and session data. This information is essential for the security and smooth operation of the platform.

Purpose of Using Information

yesb33 uses collected information for the following legitimate purposes:

• Identity verification: To confirm a user's age and identity at registration — in particular to prevent minors from accessing the platform.
• Service operations: To manage accounts, process transactions, award bonuses, and improve the gaming experience.
• Customer support: To resolve your requests and complaints quickly and effectively.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal compliance: To follow applicable laws and regulations and respond to legitimate requests from authorities.
• Platform improvement: To analyze user behavior and improve the quality of our products and services.
• Communications: To send important notices, promo updates, and security-related information (where you have given permission).

We never sell or rent your information. Information is shared with third parties only in the limited circumstances described in section 6 of this policy.

Data Storage and Security

Protecting your information is one of yesb33's highest priorities. We take the following technical and organizational measures:

Encryption and Technical Protection

• Data transmission is secured through SSL/TLS encryption.
• Payment information is stored with industry-standard encryption.
• Passwords are protected with a one-way hashing algorithm.
• Automated security monitoring is active to detect suspicious activity.

Retention Period

We retain personal information only for as long as necessary to provide services or meet legal obligations. Generally, financial and identity-related records are kept for a minimum of five years after account closure. Gaming logs and transaction records are kept for at least three years.

Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary remedial action.

Sharing Information with Third Parties

yesb33 never discloses your personal information to third parties except in the following limited circumstances:

Service Provider Partners

Necessary information is shared with authorized payment gateways such as bKash, Nagad, Rocket, and Upay for payment processing. Game providers such as PG Soft, Pragmatic Play, JILI, and Spribe receive only the information required to operate gaming activities.

Legal Requirements

If authorities request information as part of a court order, government directive, or legitimate investigation, we are obligated to provide it. In such cases, we always seek legal advice and respond appropriately.

Business Changes

In the event of a merger, acquisition, or asset transfer, user information may pass to the new owner. In such cases, we will notify users in advance and ensure the same standard of privacy is maintained.

Marketing Agencies

We do not sell or rent your personal information to third-party advertising networks or marketing agencies. Aggregated and anonymous statistics (where no individual can be identified) may be used for service improvement.

Cookies and Tracking Technologies

The yesb33 website uses cookies and similar tracking technologies. These are small data files stored in your browser.

Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Remember your preferred language and settings for a more convenient experience on your next visit.
• Analytics cookies: Collect anonymous statistics to understand how users interact with the platform.

Managing Cookies

You can disable non-essential cookies through your browser settings. However, this may limit some functionality of the platform.

User Rights

Every registered user of yesb33 retains the following rights regarding their personal information:

• Right to access: You have the right to request details of what information we hold about you.
• Right to correction: You may request that inaccurate or incomplete information be corrected.
• Right to deletion: In certain circumstances, you may request deletion of your personal information (after legal obligations have been fulfilled).
• Right to restrict processing: You may ask us to stop using your information for a specific purpose.
• Data portability: You may request your information in a structured, machine-readable format.
• Right to opt out of marketing: You may withdraw from promotional communications at any time.

To exercise these rights, contact our support team via live chat or email. We generally respond to requests within 30 business days.

Account Closure and Data Deletion

If you wish to close your yesb33 account, please contact our support team. Once your closure request is received:

• Your account will be deactivated immediately and login will no longer be possible.
• Any remaining balance will be returned to your registered payment method.
• Certain information must be retained for the legally required period due to financial auditing and legal obligations.
• Remaining information will be securely deleted or anonymized once the designated retention period has ended.

As part of responsible gaming, you may also request a temporary or permanent self-exclusion from your account. For more details, visit our Responsible Gaming page.

Protection of Children and Minors

yesb33 is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

We verify age at registration and may request documents such as a national ID if a user is suspected to be a minor. If we learn that a minor's information has been collected by mistake, that account will be closed immediately and the information deleted.

If parents or guardians believe their child is using our platform, please contact us at [email protected].

Changes to the Policy

We may update this privacy policy from time to time. When changes are made:

• The "Last updated" date at the top of this page will change.
• For significant changes, a notice will be sent to your registered email or posted on the platform.
• Continued use of the platform after changes have been made will be considered acceptance of the revised policy.

We therefore recommend that you review this page regularly and contact us if you have any questions.